Friday 10 October 2008

One on One EDRMS training

I have worked in two organisations both using the same EDRM and have seen and delivered various means of training.

I have found that the most preferred method of training by users has been one on one, which allows the user to walk through the session at their own pace. However clearly this is the most resource intensive. Feedback has been very positive and each candidate has passed their post training assessments with little issue.

It has allowed me to customise the session to their particular role and needs, for instance showing references to their work and other points of interest.

I will continue performing training in this manner whilst time and resource allows, I am loathe to sacrifice this method but may consider very small groups (of 3 people) in a quasi-classroom/one on one style session. That way I should be able to still deliver the same customisation and training but to more individuals. It will all depend upon the numbers of new candidates over time.